Come on Zynga please reply to my emails

I have had my upgraded storage shed missing for two weeks now. I have emailed many times. You still will not reply to me, what is with this. Maybe if you looked after the people that play you wouldn't need to come up with a silly detective game to get some players back that have had a bad deal from you. This is not very professional . All I want is my shed and all its contents back that I earned by fair means I don't think that is to much to ask

Joyce